Privacy Policy for Math AI

Introduction

Welcome to Math AI, a smart learning tool that helps you solve math problems easily and get clear, step-by-step answers. At Math AI, we prioritise your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard your data when you use our services.

Information Collection and Use

We collect the following types of data to enhance your experience with Math AI:

1. Account Information

   • What We Collect: Your name, email address, and any additional information you provide during account creation.
   • Purpose: To manage your account, provide customer support, and personalise your learning experience.

2. Usage Details

   • What We Collect: Information about how you use Math AI, including types of math problems submitted, feature usage (e.g., photo solver, text input), and interaction history.
   • Purpose: To improve our AI algorithms, enhance solution accuracy, and optimise the overall user experience.

3. Submitted and Generated Content

   • What We Collect: Photos of math problems, text equations submitted for solving, generated step-by-step solutions, and associated metadata.
   • Purpose: To process your math problem-solving requests, deliver accurate solutions, and maintain your learning history for your convenience.

4. Technical Information

   • What We Collect: Device information, browser type, operating system, IP address, and technical specifications that affect service delivery.
   • Purpose: To optimise service delivery, ensure compatibility across different devices and platforms, and troubleshoot technical issues.

5. Payment and Subscription Information

   • What We Collect: Payment method details, billing address, and subscription preferences.
   • Purpose: To process payments for subscription plans or credits and manage your subscription status.

Data Storage and Security

We implement robust security measures to protect your personal information and submitted content (input images and generated solutions). Your data is stored securely using industry-standard encryption and access controls. While we maintain high security standards, please note that no method of internet transmission or electronic storage is 100% secure.

Information Sharing and Disclosure

We respect your privacy and do not sell or trade your personal information. We may share information in the following limited circumstances:

• To comply with legal obligations, court orders, or valid legal requests.
• To protect Math AI's rights, property, or safety, or that of our users or the public.
• To process problem-solving requests through our underlying technology partners or infrastructure providers, subject to strict confidentiality agreements and data-processing terms.

Content and Rights

• You retain rights to the content you submit through Math AI, subject to our Terms of Service.
• We may use anonymised and aggregated data (which does not identify you personally) derived from usage patterns and submitted math problems to improve our AI models, algorithms, and overall service quality.
• Users are responsible for ensuring they have the necessary rights and permissions for any photos, text, or materials submitted for processing through our service. You must not submit content that infringes on third-party rights or violates applicable laws.

Your Data Rights

Depending on your location and applicable data protection laws (such as GDPR or CCPA), you may have the following rights regarding your personal information:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can ask us to correct inaccurate or incomplete data.
• Right to Erasure (Right to be Forgotten): You can request the deletion of your personal data under certain conditions.
• Right to Restrict Processing: You can ask us to pause the processing of your data in specific scenarios.
• Right to Data Portability: You can request your data in a structured, machine-readable format.
• Right to Object: You can object to our processing of your data based on legitimate interests or for direct marketing.
• Right to Withdraw Consent: If processing is based on your consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at support@math-ai.io. We will respond to your request within 30 calendar days. If you believe we have not handled your data properly, you also have the right to lodge a complaint with your local data protection authority.

Changes to This Policy

We may update this privacy policy periodically as our services evolve or legal requirements change. We will notify you of significant changes through our platform or via email and update the "effective date" at the top of this policy. Continued use of Math AI after changes indicates acceptance of the updated policy.

Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us:

Website: math-ai.io

Email: support@math-ai.io

By using Math AI, you agree to this privacy policy and consent to our data practices as described herein. Thank you for trusting us with your math learning needs!